The transport industry is very dynamic in the USA. The Custom Companies has however been able to be relevant for the thirty-two years it has been operational. The ISO certified (9001:2008) company has been able to show growth, diligence, and undisputable competence in their operations for the last thirty years. This explains the reason why as a company Custom Companies have remained the industry leader and definitely the trendsetter in the transport industry.
As a top rated company in the USA transport industry, the company has diversified areas of operations as well as the number of services. Some of the services the Custom Companies offers include truckload services, Air Freight (which includes both international and local), contract cartage, and mail (direct) distribution. The services are fast and reliability is synonymous with this company.
Why is Custom Companies’ the market leader in the competitive transport industry? First, the company has embraced technology in the past thirty years of existence. It is interesting to note that the company was one of the first transport companies to set up a website. Apart from setting up a website, the company has used technology in the daily operations and this has improved the efficiency and service delivery. Second, the company has the best customer-centered policies in the USA transport industry. The realization of the importance of the customer as a company has always streamlined Custom Companies’ daily routines. For a customer, the company has greatly simplified transport.
How does Custom Companies’ manage to be the customers trusted partner? First, the company operates 24 hours a day. This brings the convenience to the customer. Second, the company has one of the best and the most effective transport system. As a company, the shipment has fewer handlers and this is the dream of every transport client. Minimizing the shipment handlers means that there is less damage and this is the desire of every client. Third, the company has one of the best communication systems in the transport industry. A potential customer can easily make a call, send an email, or even communicate with the company through a text message.