The freelance, gig, and on-demand economies have begun to coalesce into one, being driven by mobile devices and savvy entrepreneurs. One company taking advantage of this movement is Handy (formerly Handybook), a cleaning and handy-person service offered “on demand.” Much like Uber for home cleaning and repairs, Handy customers use an app on their mobile device to order almost any home cleaning or repair service they need. The company’s growth is skyrocketing, but what could it mean for customers and freelancers alike?
Handy claims to offer a better model for both customers and service professionals than the traditional cleaning or maid services, because customers are able to conveniently order what they need and when, see a price quote immediately, and then pay for the service all from their phone. Service (https://www.handy.com/services) professionals are able to set their own hours and rates, and can be confident that payment is secured before even going to work – much better than fighting over invoicing for weeks after a jobs has already been completed. Mandated background checks and a thorough onboarding process ensures that the service providers with Handy are professionally vetted, and the providers can comfortably expect a decent wage of $15-$22 per hour.
The service is currently in 28 cities in the U.S. and two in Canada, but the company has recently received funding to expand to at least twice that many cities in the next year. So even if the service is not available to you yet, you may be able to take advantage sooner than you think.
Unlike a competitor that recently closed its doors, Handy has mastered the delicate balance of supply, demand, and keeping both providers and customers happy. Customers have said the service is extremely professional and “super easy to use”, while providers have reported dependable payment and easy access to work/customers.
Handy hopes to be the “Uber of home maintenance”, and it looks like they may just succeed. Can you think of a few rooms that you’d love to have cleaned up or some repairs that could be made with the push of a button?